Over the years, we have had many customers who have called us immediately following a “steam cleaning” nightmare.
Such complaints included:
With the Host Dry Extraction Cleaning, customers enjoy their fresh and healthy carpets immediately.
Our Host Sponges are used daily to clean high traffic areas in airports, restaurants and hospitals, so imagine how well it can clean your carpets at home!
The Hughes Dry Extraction Carpet Cleaning System is a simple and effective method for deep cleaning your carpet anytime – without the inconvenience of getting it wet. There is no need to keep the family off the carpets for a long period of time. With Hughes, carpets can be clean, dry and look its best every day.
There’s an old adage that some TALK the TALK and there are those who WALK the WALK. We at Hughes Dry are proud of the reputation that we have EARNED largely based on years of supreme customer service.
Please take a moment to see what our customers are saying
Based on 131 reviewsNext ReviewsNoelle Banks15:43 16 Feb 21Hughes Dry offers outstanding customer service that is rare to find these days. Their work is quality, they are knowledgeable about their products... and services and they stand behind their work. We are 19+ years in the Real Estate business and they are our “go to” company for all of the services they offer. A++read moreCarrie Cwiak21:49 05 Feb 21The appointment was easy to set up. The technician called in advance, came on time, did a thorough job, and put all furniture back in place. We will... continue to call on them!read morealyssa tichenor15:39 05 Feb 21From start to finish the whole team was great! Erik explained the process in great detail and answered all my questions. On day of Lamar was on time,... personable, and did an amazing job! My carpets look amazing and my house smells great! Will definitely be using this service again!!read moreallen lynn23:41 06 Jan 21I was quoted $705 for cleaning entire carpet throughout home in addition to carpet stretching in 1 room as well as pet spot cleaning.When the... employee showed up to perform job he quoted me $770, $65 more than my initial quote. Not a huge issue but annoyingI believe the carpet cleaner worked hard he was at my place for roughly 6 hours yet from my experience the Hughes carpet system is nothing more than a high powered vacuum cleaner.After the job was done and carpet cleaner left I realized he overlooked 1 small room.I called and owners son told him a small room was overlooked. He told me the cleaner performed lots of pro-bono work and he’s not doing the room which was in the quote of work to be performed .I’m surprised they didn’t offer to come out over the next few weeks when they had a crew in the area and take 30 minutes to complete the job they agreed to performI won’t ever use Hughes again, I feel they are overrated, overpriced and I don’t like their greedy attitude!read moreLinda Lewis17:37 04 Dec 20The customer service at Hughes is equally as good as the carpet service. From the minute they answer the telephone, they prove they are there to... work with the customer on the customer's schedule and requirements. The service people are just as helpful and courteous as the customer service crew and are prompt, professional, determined to get my carpet spotless even with the challenge of cleaning after 2 gold retrievers sharing our home. They never fail to leave me with like-new carpet as well as a clean and refreshing aroma in the entire house.read moreAndrea Leota02:07 27 Aug 20Jorge was very prompt, courteous and professional. I am very happy with how clean my carpets look and feel. I will definitely be using them again.Scott Page21:19 18 Aug 20Kyle was extremely professional and courteous. The visit started as just a dryer vent cleaning / maintenance. Then I learned that they specialize... in 100% natural fiber wool carpeting. Kyle also provided a solution for my office, where my french bulldog continually "marks her territory". HIGHLY RECOMMENDED!read moreJohn Morrow12:42 30 Jul 20Joey arrived on time, was respectful of our property and home, did a thorough and complete job, including stain removal and cleaning 2 antique... carpets. A 5 star job and I cannot recommend this company any more highly.read moreDarrell Osburn14:05 25 Jul 20Excellent customer service ! George did a great job cleaning a large amount of carpet on 3 different levels. He worked very deliberately and put... extra effort into troubled areas. We were very pleased with a follow up service call for one particular spotted area. Kyle came out and was very helpful and extremely knowledgeable of retreating this area. Also Kyle was very helpful in explaining the entire cleaning process they use. We would definitely recommend Hughes dry cleaning method and you can be assured they will make sure you are truly satisfied. My wife and I were very pleased with the final results.Thank youread moreShonna Martell14:24 23 May 20Hughes Dry did my air and dryer vent cleaning recently. They were very professional and detailed. They went above and beyond to get the job done... right. I am very pleased with the service and will definitely be using them again to get my carpets dry cleaned. With dogs and kids everywhere I need that soon!read more
Also, see what three (3) independent rating entities have said about Hughes Dry Professional Carpet Care.